FAQ's
1. Is your jewellery anti-tarnish?
Yes 💛 All our jewellery is anti-tarnish and crafted to retain its shine with proper care.
2. Is the jewellery safe for sensitive skin?
Absolutely! Our jewellery is skin-friendly and nickel-free, suitable for sensitive skin.
3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery as well as prepaid payment options across India
4. How long does shipping take?
Orders are usually shipped within 1–2 working days and delivered within 5–7 working days, depending on your location.
5. Do you ship all over India?
Yes, we deliver pan-India 📦
6. Can I return or exchange my order?
Due to hygiene reasons, we currently do not accept returns or exchanges unless the product is damaged or incorrect.
7. What if I receive a damaged product?
Please contact us within 24 hours of delivery with an unboxing video, and we’ll assist you right away.
8. How can I contact TheBijouBox?
You can reach us via Instagram DMs or WhatsApp. We’re always happy to help 💬
9. Are the product photos real?
Yes! All our product images and videos are 100% real and shot in-house to show true detailing.